At SOUKAWAY, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect personal information that you provide directly to us when you use our website, including:
- Contact Information: Name, email address, phone number.
- Order Information: Shipping address, billing address, payment details.
- Account Information: If you create an account with us, we may collect login details and any preferences you’ve set.
We also collect non-personal information through cookies and similar technologies, such as:
Usage data (e.g., time spent on the site, pages viewed, etc.).
Browser type, IP address, and device information.
How We Use Your Information
We use the information we collect to:
Comply with legal obligations and protect our rights.
Process your orders and deliver products.
Improve our website, services, and customer support.
Send promotional emails or updates (you can opt out at any time).
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:
- Payment processing
- Order fulfillment (e.g., shipping services)
- Email marketing (with your consent)
We ensure that third parties comply with similar privacy standards, and your data is protected.
Data Security
We use a variety of security measures, including encryption, to safeguard your personal information. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Request that we stop sending promotional emails (opt-out).
- Contact us with any concerns regarding your privacy.
If you wish to exercise these rights, please contact us using the details below.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience. These technologies help us analyze website usage, personalize content, and deliver advertisements. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some parts of our site.
Consent
By using our website, you consent to our collection, use, and storage of your personal information as described in this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
SOUKAWAY
Email: info@soukaway.com
Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page.
Limitation of Liability
While we strive to protect your personal information and ensure that it is used in compliance with this Privacy Policy, SOUKAWAY will not be held liable for any damages, losses, or legal consequences that may arise from:
- Unauthorized access or disclosure of personal information despite reasonable security measures.
- Errors or omissions in the content, products, or services provided on our website.
- Issues arising from third-party services (such as payment processors, shipping providers, or third-party tools) that we use, which may be beyond our control.
By using our website, you acknowledge and agree that SOUKAWAY will not be held accountable for any incidental, consequential, or punitive damages that arise from your use of our services or the information provided on our website.
In case of any disputes, you agree to resolve the matter through appropriate legal means and in accordance with Canadian law.